Refund policy

RETURN AND REFUND POLICY

We want you to be satisfied with your purchase from Forge Daily Labs. Because many of our products are supplements, consumable goods, and personal-care products, certain items cannot be returned once opened or used.

Returns

We have a 30-day return policy. You have 30 days after receiving your order to request an eligible return.

To be eligible for a return, the product must be unopened, unused, and in the same condition in which you received it, including its original packaging and seals where applicable. Proof of purchase may be required.

To request a return, contact us at support@forgedailylabs.com before sending any product back. If your return is approved, we will provide instructions regarding where and how to return the product.

Please do not send products back without contacting us first. Returns sent without prior authorization may not be accepted.

Non-Returnable Items

For health, safety, hygiene, and product-integrity reasons, we generally cannot accept returns of:

  • Opened or used dietary supplements, powders, capsules, or other consumable products
  • Opened or used skincare, cosmetic, or personal-care products
  • Products with broken or removed safety seals
  • Gift cards
  • Items specifically marked as final sale

If you are unsure whether your item is eligible for return, contact us at support@forgedailylabs.com.

Damaged, Defective, or Incorrect Orders

Please inspect your order when it arrives. If an item is damaged, defective, incorrect, or appears to have been compromised during shipping, contact us as soon as possible at support@forgedailylabs.com.

Please include your order number and, when applicable, photographs showing the problem. We will review the issue and work with you on an appropriate resolution, which may include a replacement or refund.

Exchanges

We do not offer direct exchanges. If an eligible return is approved, you may return the item according to the instructions we provide and place a separate order for the desired product.

Refunds

Once an eligible return has been received and inspected, we will notify you whether the refund has been approved. If approved, the refund will be issued to your original payment method.

Original shipping charges are generally non-refundable unless the refund results from an error on our part or a damaged, defective, or incorrect shipment.

Please remember that your bank or credit card company may require additional time to process and post a refund after it has been issued.

Cancellations

We process orders as quickly as possible. If you need to cancel or change an order, contact support@forgedailylabs.com as soon as possible. We cannot guarantee that an order can be changed or canceled after it has entered fulfillment or shipped.

Questions

For questions regarding returns or refunds, contact:

Forge Daily Labs
support@forgedailylabs.com